ZIM's policy is to respond to significant business disruptions (SBD) by safeguarding employees' lives and firm property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the firm's books and records, and ensuring that our customers can continue to transact business.
Examples of a SBD that might cause some changes to our regular business operations:
- Internal SBDs affect only our firm's ability to communicate and do business, such as a fire in our building.
- External SBDs prevent the operation of the securities markets or a number of firms, such as a terrorist attack, a city flood, or a wide-scale, regional disruption.
No contingency plan can eliminate all risk of service interruption or temporarily impeded account access. Nevertheless, we assess and update our plans to mitigate risks to the extent reasonable. In creating our Business Continuity Plan, certain assumptions have been made such as alternative facilities being accessible, sufficient personnel being available, and external organizations including securities markets and government agencies being operational. If these assumptions are not valid under particular circumstances, we will evaluate possibilities for minimizing the disruption to services as feasible at that time and will promptly provide clients with information about how to access their funds and securities. We will update the BCP as needed in the event of changes to our business processes, technology and staff. We will continue to post updated information on our website. You may also obtain our current Business Continuity Plan summary by submitting a written request to:
Zacks Investment Management, Inc.
ATTN: BCP Request
100 North Riverside Plaza, Suite 2200
Chicago IL 60606.